k 7777 Privacy Policy

Introduction and Scope

k 7777 is an online gaming and betting platform operated for users in Bangladesh. This privacy policy applies to all individuals who access https://k-7777.mom and open an account. By browsing the website, registering, or using any of our services, you are considered to have accepted the terms of this policy.

k 7777 takes your privacy seriously. We believe every user has the right to full control over their personal information. This document forms an integral part of our Terms and Conditions, and both documents should be read together.

Information We Collect

k 7777 collects information in two main ways: directly from you, and automatically through your use of the platform.

2.1 Information You Provide Directly

During account registration and management, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Residential address (including district and division)
• National ID card or passport number (for identity verification)
• bKash, Nagad, or Rocket mobile banking number (for processing transactions)
• Messages and complaints submitted when contacting customer support

2.2 Information Collected Automatically

When you browse the site or play games, the following technical information is collected automatically:

• IP address and device type
• Browser information and operating system
• Time spent on the platform and list of pages visited
• Gaming activity, bet history, and transaction details
• Login times and session data

2.3 Information Collected from Third Parties

In some cases we may receive relevant information from identity verification agencies or payment processors. This information is used only for specific purposes and is never shared with third parties without your permission.

How We Use Your Information

k 7777 uses the information it collects only for specific and legitimate purposes. Each reason for use is clearly stated below:

• Account management: Confirming registration, securing login, and resolving any account issues.
• Identity verification: Confirming a user's age and identity; this is part of responsible gaming practice.
• Transaction processing: Completing deposits and withdrawals and ensuring transaction security.
• Customer support: Providing assistance via live chat and email.
• Fraud prevention: Detecting unusual activity and keeping accounts secure.
• Service improvement: Reviewing the gaming experience to improve the platform.
• Relevant communications: Sending bonuses, promotions, and important updates based on your preferences.

Cookies and Tracking

k 7777 uses cookies and similar technologies to keep the website functioning properly. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: Required for core site functionality, such as maintaining your login session. These cannot be disabled.
• Performance cookies: Help improve functionality by monitoring usage across different parts of the site.
• Preference cookies: Remember your language, theme, and other personal settings.
• Analytics cookies: Used for overall traffic analysis; no personal information is revealed.

4.2 Managing Cookies

You can disable non-essential cookies at any time through your browser settings. However, doing so may cause some site features to stop working correctly. Most modern browsers offer options to manage cookies directly.

Sharing Information with Third Parties

k 7777 may share limited information with third parties in specific circumstances. Your information is never sold for payment under any circumstances.

5.1 Payment Processors

Transaction-related information necessary to complete deposits and withdrawals is shared with bKash, Nagad, and Rocket. This information is used solely to complete the specific transaction.

5.2 Technology and Service Providers

Game software providers (such as Pragmatic Play, JILI, PG Soft, and Evolution) and cloud service providers are essential to operating the platform. Only the information required to deliver their services is shared with them.

5.3 Legal Obligations

Information may be provided to relevant authorities upon a lawful request in order to comply with Bangladesh's laws and regulations. In such cases k 7777 is legally obliged to comply with valid requests from authorities.

Data Storage and Security

k 7777 has put in place industry-standard technical and organisational measures to protect your information.

6.1 Security Technology

• Data transmission is secured through SSL (Secure Socket Layer) encryption.
• Sensitive information (passwords, financial details) is stored in encrypted form.
• Firewalls and access control systems are used to prevent unauthorised access to servers and databases.
• Regular security audits are conducted to identify potential vulnerabilities.

6.2 Retention Period

Information is retained for as long as your account is active and, after account closure, for a defined period to meet legal requirements. Transaction records are generally kept for up to 5 years. Where there is no legal obligation to retain data, it is securely deleted after the defined period.

6.3 Response to a Data Breach

In the event of a security breach, k 7777 will act promptly and, where necessary, notify affected users. For more details on this, you can visit our FAQ section.

Your Rights

Every registered user of k 7777 has the following rights over their personal information:

7.1 Right to Access

You may submit a written request to us at any time to find out what information is held about you and how it is being used.

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, contact customer support directly to have it corrected. Assistance is available 24/7 via live chat or email.

7.3 Right to Deletion

Once legal and contractual obligations have been fulfilled, you may request that your personal information be deleted. However, transaction-related records are required to be retained for a set period under financial regulations.

7.4 Right to Opt Out of Marketing

You may stop receiving promotional emails or messages at any time. To do so, go to your account settings and update your communication preferences, or contact customer support directly.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our customer support team in writing. Requests are generally responded to within 30 business days of receipt.

Privacy of Minors

k 7777 is strictly operated for users aged 21 and above. No information relating to minors is knowingly collected.

An age verification process is followed at registration. If a user provides a false age and this is subsequently proven, their account will be closed immediately and the relevant information will be deleted.

For detailed information about responsible gaming practices, please read our Responsible Gaming page, which covers self-exclusion and limit-setting in full.

Policy Changes

k 7777 reserves the right to amend or update this privacy policy as needed. After any change, the "Last Updated" date at the top of the policy will be revised.

For significant changes, registered users will be notified via their mobile number or email. It is your responsibility to review this page regularly and stay informed about any changes.

If you continue to use k 7777 after an updated policy is published, you will be considered to have accepted the new terms.

Contact and Support

If you have any questions, concerns, or complaints about this privacy policy, please contact the k 7777 customer support team. Our team provides support in both Bengali and English, 24 hours a day, 7 days a week.